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Office of Consumer and Family Affairs (OCFA)

The Office of Consumer and Family Affairs (OCFA) represents mental health consumers and their families who live in Boulder, Broomfield, Clear Creek, Gilpin or Jefferson County and who have Medicaid or receive services from Jefferson Center for Mental Health (JCMH) or The Mental Health Center Serving Boulder and Broomfield Counties (MHCBBC).

If you have problems with services or want to appeal a denial or reduction of services, OCFA can help. We also have an active Consumer and Family Advisory Board (CFAB) whose members voice their opinions and ideas about Recovery and mental health services to FBH, JCMH and MHCBBC.

OCFA believes:

  • In Recovery… people with mental health diagnoses can and do live full and satisfying lives.

  • In Resiliency… children with serious emotional problems learn to cope with life’s challenges.

We also:

  • Promote the philosophy of Recovery for adult consumers and Resiliency for children, youth and their families.

  • Provide the information about mental health illness, recovery, self-help and community resources.

  • Educate staff, consumers and families about consumer rights and responsibilities.

  • Advocate for consumers and families, helping them to resolve grievances and to appeal decisions about their treatment.

  • Sponsor the Consumer and Family Advisory Board.


For more information about Office of Consumer and Family Affairs, the Consumer and Family Advisory Board, or help with a grievance or appeal, contact:

Hazel Bond, Director
303-432-5956 (866-245-1959)
E-mail: hbond@fbhcolorado.org
Linda Runyon, Community Liaison
303-432-5955 (866-245-1959)
E-mail: lrunyon@fbhcolorado.org
Moira Powers, Consumer and Family Advocate
The Mental Health Center Serving Boulder and Broomfield Counties
303 413-6204 (866-245-1959)
E-mail: mpowers@mhcbbc.org
Lucy Hausner, Consumer and Family Advocate
Jefferson Center for Mental Health
303 432-5047 (866-245-1959) email
E-mail: lucyh@jcmh.org

 

 

Foothills Behavioral Health
(303) 432-5950
Main
(866) 245-1959
Toll Free
(303) 432-5990
TDD
(303) 432-5960
Crisis Line

info@fbhcolorado.org

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